Guestivity help centre
How can we help?
Answers and guides for travellers, hotel teams and travel agents.
Help articles
10 articles
- Book a stay through Agent StreamReview available rates and terms before confirming a booking for your client.
- Change or cancel a stayCheck the policy attached to your booking before requesting a change or cancellation.
- Find your bookingFind a stay using your confirmation details, or open your bookings in Scrapbook.
- Get started with Agent StreamSet up your agency profile and manage relationships with hotels.
- Get started with WorkspaceSet up your organization, property and room catalogue before accepting bookings.
- Guest payments and refundsUnderstand who handles guest payments and where to ask about a refund.
- Manage rates and inventoryCheck the property, stay dates and rate plan before changing availability or prices.
- Manage Workspace team accessGive colleagues access to the organization and properties they need.
- Plan a trip in ScrapbookSave inspiration and organize places into collections for your next trip.
- Understand the availability outlookUse the Workspace overview to inspect remaining inventory across upcoming dates.
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